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Cookie Policy

Our transparent approach to digital tracking technologies

Effective Date: January 1, 2025

At Neuraq Technologies, we believe in complete transparency about how we use digital technologies in the NeuCare application. Unlike many digital services, we have made a conscious decision not to use cookies or similar tracking technologies in our platform.

The NeuCare application does not use cookies or any similar tracking technologies. This means:

  • We don't place small data files on your device
  • We don't use tracking pixels or web beacons
  • We don't use local storage objects as cookie alternatives
  • No cookie banners or consent requests are necessary

This policy applies to all versions of our application across all platforms (web, iOS, Android).

While we don't use cookies, some technical equivalents are required for basic functionality:

  • Authentication Tokens: Secure session identifiers for logged-in users (never used for tracking)
  • Cache Files: Temporary storage to improve performance (automatically cleared)
  • Device Identifiers: Anonymous technical IDs for crash reporting

These technologies are strictly necessary for the app to function and contain no personally identifiable information.

We minimize third-party integrations, but some essential services may have their own policies:

  • Hosting Provider: Our AWS infrastructure may log technical data
  • Analytics: We use cookie-less analytics that anonymize all data
  • Payment Processors: If used, they handle transactions externally

We carefully vet all third-party services to ensure they meet our privacy standards and don't introduce cookies without your knowledge.

Even without cookies, you have full control over your data:

  • You can review all collected data through your account settings
  • You may request deletion of your data at any time
  • You can opt out of analytics through the app's privacy settings
  • All data processing complies with GDPR and other privacy regulations

Because we don't use tracking cookies, there are no cookie preferences to manage.

Should our cookie policy change in the future:

  • We will update this policy with 30 days notice
  • Any introduction of cookies would require explicit opt-in
  • We will never silently add tracking technologies
  • You will always have clear controls

We are committed to maintaining our no-cookie approach as part of our privacy-first philosophy.

Questions About Our Policy?

Contact our privacy team with any inquiries:

[email protected] +1 (123) 456-7890 In-App Support

This no-cookie policy was last updated on January 1, 2023 and reflects our current technology practices.

Transforming healthcare through innovative technology solutions.

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